Managed IT Support

Managed IT Services Proactive, all-inclusive IT management – so you can focus on your business.

Managed IT support is more than just fixing problems. It’s a strategic partnership where Ada IT takes responsibility for the health, performance, and security of your entire IT environment. As your Managed Service Provider (MSP), we deliver expert support, proactive monitoring, and tailored solutions — all under a predictable monthly plan.

Free IT audit General enquiries

What’s included: Comprehensive coverage for your entire IT environment

Proactive Monitoring

Continuous remote monitoring of your systems to detect and resolve issues before they disrupt operations.

Help Desk Support

Fast, friendly technical assistance for your team – from password resets to complex troubleshooting.

Cybersecurity

Protection against evolving threats with firewalls, antivirus, endpoint security, and best-practice policies.

Data Backup & Disaster Recovery

Automated backups and rapid recovery strategies to keep your business running after unexpected events.

Software & Hardware Maintenance

Regular patching, updates, and performance tuning to keep your systems secure and efficient.

Cloud Services Management

Expert management of Microsoft 365, Azure, and other cloud platforms – ensuring secure, seamless access to your data and tools.

How it works A partnership built on clarity, flexibility, and results

  • Tailored to Your Business

    We assess your current setup and design a support plan that fits your size, industry, and goals.
  • Defined by SLA
    Every engagement is governed by a Service Level Agreement (SLA) that outlines scope, response times, and deliverables.
  • Flexible Engagement
    Use us to supplement your internal IT team – or let us handle everything as your fully outsourced IT department.
General enquiries Free IT audit

Who it’s for Ideal for businesses that want reliable, scalable IT without the overhead

  • Small to Mid-Sized Businesses Without In-House IT
    Get enterprise-grade support without the cost of a full-time IT team.
  • Growing Teams Needing Scalable Support
    As your business expands, we scale your IT systems and support to match.
  • Organisations Seeking Predictable IT Costs
    Avoid surprise expenses with fixed monthly pricing and proactive issue prevention.
  • Businesses Migrating to or Managing Cloud Infrastructure
    We manage Microsoft 365, Azure, and other cloud platforms to ensure secure, seamless access.
General enquiries Free IT audit

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Software Partners: Only the best software to power your business

Simply all your IT needs with an all-in-one IT management team.

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