Managed IT Solutions: We solve the everyday IT frustrations that slow you down
Managed IT Services: Keep your business running smoothly
We look after your computers, servers, and network so you don’t have to. From 24/7 monitoring to fast helpdesk response, we keep your systems running and your team productive — all for a simple monthly plan.
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24/7 Monitoring
Constant system checks to detect and fix issues before they cause downtime.
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Helpdesk Support
Fast, friendly remote assistance from local technicians who know your setup.
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Proactive Maintenance
Regular updates and system tuning to keep your technology running smoothly.
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Patch & Security Management
Automatic software and security updates to protect your devices and data.
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Network Management
Reliable Wi-Fi, VPNs, and LAN performance tuned for speed and stability.
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Backup & Recovery
Automated daily backups with verified restore testing for total peace of mind.
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Device & Endpoint Management
Centralised control of computers, laptops, and mobile devices for consistency and security.
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Vendor & Software Management
We handle your third-party providers and software licensing so you don’t have to.
Server & Network Management: Proactive server and network management to keep things running smoothly
We can monitor, maintain and optimise your servers and networks to ensure maximum uptime, security and performance. Our proactive management keeps your systems running smoothly so your team can focus on business without worrying about technical disruptions.
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Hardware & Infrastructure Support
Maintenance and troubleshooting of physical servers, switches, and routers to keep systems stable.
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24/7 Incident Response
Round‑the‑clock support to quickly resolve server or network issues before they impact business.
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User Access & Permissions Control
Centralised management of accounts and permissions to maintain security and compliance.
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Cloud & Hybrid Integration
Seamless connection between on‑premises servers and cloud platforms for flexibility and scalability.
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Data Backup & Recovery
Automated backups and rapid recovery solutions to safeguard critical business information.
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Firewall & Security Management
Configuration and monitoring of firewalls to protect your network against external threats.
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Network Performance Optimisation
Fine‑tuning bandwidth, traffic flow, and connectivity to ensure fast and reliable operations.
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Server Monitoring & Maintenance
Continuous oversight of server performance with proactive updates and patching to prevent downtime.
Cloud Hosting: Flexible cloud hosting that scales with your business needs
We can host and manage your applications and data in the cloud, providing secure, scalable infrastructure that adapts to your business while ensuring reliable performance and reduced downtime.
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Scalable Cloud Infrastructure
Flexible hosting that grows with your business, ensuring resources are available when you need them.
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Data Security & Compliance
Enterprise‑grade protection and compliance controls to keep sensitive information safe in the cloud.
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Automated Backups & Recovery
Regular backups with rapid recovery options to safeguard your business data against loss.
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High Availability Hosting
Redundant systems and proactive monitoring to minimise downtime and keep services online 24/7.
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Cloud Migration Support
Expert guidance to move applications and data into the cloud with minimal disruption.
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Cost‑Effective Resource Management
Transparent pricing and efficient scaling to avoid wasted spend on unused capacity.
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Hybrid & Multi‑Cloud Integration
Seamless connections between on‑premises systems and multiple cloud platforms for maximum flexibility
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Performance Optimisation
Continuous tuning of cloud resources to deliver fast, reliable access for your team.
Cybersecurity: Complete protection against evolving cyber threats and attacks
We can protect your business with proactive cybersecurity solutions, including monitoring, threat detection and rapid response, ensuring your systems and data remain safe from evolving risks.
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Threat Detection & Monitoring
Continuous surveillance of your systems to identify and stop cyber threats before they cause damage.
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Firewall & Network Protection
Advanced firewall configuration and monitoring to safeguard your business from external attacks.
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Endpoint Security Management
Protection for laptops, desktops, and mobile devices to prevent malware and unauthorised access.
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Email Security & Anti‑Phishing
Filtering and monitoring to block malicious emails, phishing attempts, and spam before they reach staff.
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Data Encryption & Compliance
Secure encryption of sensitive information with compliance support for industry regulations and standards.
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Incident Response & Recovery
Rapid response to cyber incidents with remediation and recovery plans to minimise downtime.
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Multi‑Factor Authentication (MFA)
Enhanced login security with layered authentication to protect accounts and critical systems.
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Security Awareness Training
Practical training programs to help staff recognise and avoid common cyber threats.
Hospitality IT: Reliable technology to keep guests connected and satisfied every stay
We can deliver specialised IT solutions for hospitality, from guest Wi‑Fi and smart room technology to property management integration, ensuring smooth operations and exceptional guest experiences.
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Guest Wi‑Fi & Network Management
Fast, secure internet with branded portals, usage controls, and real‑time monitoring for guests.
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Smart Room Technology
Centralised or app‑based control of lighting, air conditioning, and entertainment systems for convenience.
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Door Lock & Access Systems
Keyless entry, mobile authentication, and secure access control for guests and staff.
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ChromeCast & In‑Room Entertainment
Enable guests to stream their own content with simple, secure device pairing.
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Property Management System (PMS) Integration
Seamless connectivity between IT infrastructure and booking, billing, and housekeeping systems.
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Surveillance & Security Systems
CCTV, access logs, and remote monitoring to protect guests, staff, and assets.
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Onsite & Remote Support
Responsive helpdesk and technician support to keep hospitality operations running smoothly.
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Event & Venue IT Support
Reliable connectivity and AV support for conferences, weddings, and corporate events.
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Holiday Haven Tourist Parks
Manager
Michael McIvor
Operations Manager at Broken Hill Tourist Park
Jacklyn Kiernan
Park Manager at Cape Tribulation Camping
Dave Collins
bachstay.co.nz
Trusted by local businesses: Why companies switch to Ada IT
What makes Ada IT different from other providers?
Ada IT stands out by combining proactive support, transparent pricing and tailored solutions for each client. Unlike providers who only react when problems occur, we focus on preventing issues before they disrupt your business. Our team explains technology in plain language, delivers predictable monthly costs, and designs solutions that align with your industry needs — whether you’re in hospitality, healthcare or professional services. This approach ensures your IT works seamlessly in the background, so you can focus on running your business.
What happens if something goes wrong after hours?
If something goes wrong after hours, our support team is still available to help. We provide after‑hours monitoring and emergency response so issues can be identified and resolved quickly, minimising disruption to your business. Whether it’s a server outage, network problem or security concern, you can rely on us to act promptly and keep your systems running.
Do you work with businesses that don’t have internal IT staff?
Yes. Many of our clients don’t have dedicated internal IT teams, and we provide complete end‑to‑end support to fill that gap. From day‑to‑day troubleshooting and proactive monitoring to long‑term planning and security, we act as your outsourced IT department. This means you get all the benefits of expert IT management without the overhead of hiring and training staff in‑house.
Will there be any downtime when switching providers?
We plan provider transitions carefully to minimise disruption. In most cases, switching to Ada IT involves little to no downtime because we prepare your systems in advance, migrate data securely, and test thoroughly before going live. If downtime is unavoidable for certain services, we schedule it outside of business hours and keep you informed every step of the way, so your operations continue smoothly.
How long does switching to Ada IT take?
The time it takes to switch to Ada IT depends on the size and complexity of your systems, but most transitions are completed quickly and with minimal disruption. We start by assessing your current setup, planning the migration in detail, and preparing everything in advance. For many small to medium businesses, the process can be completed within days, while larger organisations may take a few weeks. Throughout the transition, we keep you informed and schedule any changes to avoid downtime during business hours.
How does your pricing work?
Our pricing is designed to be simple, transparent and predictable. Instead of charging by the hour or surprising you with hidden fees, we offer fixed monthly plans tailored to your business size and needs. Each plan covers proactive monitoring, support, and maintenance, so you know exactly what you’re paying for and can budget with confidence. If you need additional services, such as project work or specialised solutions, we’ll provide a clear upfront quote before any work begins. This way, you always have full visibility and control over your IT costs.
Software Partners: Only the best software to power your business
